"there were many activities to participate. I liked that I didn't have to leave the resort to have a good time."
Javier from United States
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"We arrived on 24 June 2023 and were amazed by the beautiful tropical gardens and animals roaming around resort."
Tom S from United Kingdom
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"My property was great. There were many food places and entertainment factors that contributed to my experience."
Shaya
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5-star beachfront resort in Playa del Carmen
Location
The Grand Riviera Princess is located on a stunning stretch of sandy beach along the Caribbean coast, just 10 minutes from Playa del Carmen. It is 40 minutes away from Cancun International Airport and offers easy access to top attractions like Tulum and Xcaret Park. The resort spans over lush tropical gardens, providing a serene environment and direct beach access.
Rooms
The hotel boasts 674 rooms, including Deluxe Junior Suites and exclusive Platinum Villas that offer additional benefits and services. Rooms vary in size and can accommodate families, with options like Family Club Deluxe Junior Suites designed for larger groups. Many rooms provide direct access to pools, enhancing the vacation experience.
Dining
Guests can explore a wide array of dining options, with 7 themed restaurants serving international cuisines, including Mexican, Italian, and Asian. The buffet restaurants provide varied meal options and daily themed dinners. All dining experiences are included in the all-inclusive plan, ensuring unlimited culinary enjoyment.
Children's Amenities
The Grand Riviera Princess offers various activities for children, including water sports and organized games. There are dedicated spaces for kids, such as a Mini Club and a children's pool to ensure a fun stay. Additionally, the exclusive Family Club provides tailored services and large accommodations for families.
Wellness
For relaxation, the hotel features a spa with a range of treatments including massages and beauty services. The gym offers a spacious environment for guests to maintain their fitness during their stay. Guests can participate in wellness activities, creating a holistic vacation experience.
Highlights
Location: 10 minutes from Playa del Carmen
Rooms: 674 rooms with direct pool access
Dining: 7 thematic restaurants serving international cuisines
Children: Mini Club for fun activities
Wellness: Spa with various treatment options
“Grand Riviera Princess aims for all-inclusive ease near Playa del Carmen, with extensive pools and dining options for families. While some find the experience inconsistent, the resort's size offers both activity and space. I think it's a solid base for those prioritizing budget and breadth of amenities over boutique polish.”
Olivia StoneManaging Editor at Familyresort
Choose Your Family Room Type
Choose from a range of family rooms including doubles, suites, and special family packages with meals and free cancellations
Deluxe Junior Suite
2 persons
56 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Balcony
room details
Deluxe Junior Suite Pool Access Only 13 years old
2 persons
56 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Bathtub
room details
Laguna VIlla Suite Adults Only 18 years old
2 persons
65 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Balcony
room details
Show all rooms
Room Availability & Price Calendar
Find availability and check prices for your dates now!
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Check-in/ Check-out
Facilities
Our resorts offer tailored amenities to ensure your family’s comfort and unforgettable experiences
Facilities: Great
8.0/10Review score
General
Smoking allowed in designated areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Tennis court
Billiard tables
Darts
Table tennis
Archery
Sports trainer
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Dining Onsite
At Grand Riviera Princess, a delightful expanse of dining options caters to every palate, from vibrant buffets to themed restaurants. Guests can indulge in an array of international cuisines, bringing a fusion of flavors that reflect both local and global traditions, all within stunningly modern settings.
Buffet Restaurant Green
International Buffet
Ambiance
Modern and inviting
Key Offerings
A sprawling buffet featuring diverse international dishes, perfect for a family gathering or casual dining.
Stunning beach with soft sands and clear waters, perfect for sunbathing and swimming.
Punta Bete
15 minutes walking
Idyllic beach known for its tranquility and clear waters, ideal for a peaceful getaway.
Cenote Misterio Maya
10-minute drive
Natural cenote offering swimming and snorkeling in crystal-clear waters surrounded by lush jungle.
El Camaleon Golf Course
20-minute walk
Award-winning golf course featuring beautiful landscapes and challenging holes for all skill levels.
Snorkeling at cenotes
10-minute drive
Experience thrilling snorkeling in stunning cenotes with vibrant marine life and unique rock formations.
Yoga at the Beach
15 minutes walking
Relaxing beach yoga sessions that provide a serene environment for mindfulness and rejuvenation.
La Brasserie
15 minutes walking
Chic eatery serving French cuisine with a modern twist; try the duck confit or gourmet burgers.
Oka - Sushi Bar
15 minutes walking
Trendy sushi bar offering fresh rolls and sashimi; known for its vibrant atmosphere and creative dishes.
Coco Bongo
10-minute drive
Famous nightlife venue featuring spectacular shows and live performances; a must-see for all ages.
Teatro de la Ciudad
10-minute drive
Community theater showcasing local plays, music concerts, and cultural events throughout the year.
Getting around
City Centre
Playa del Carmen 10 min · 4.0 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 16 min · 6.3 mi
Cozumel (CZM) 63 min · 25.8 mi
Interested in Special Early Booking Offers?
Secure exclusive rates for your family now!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel Grand Riviera Princess serves a full breakfast for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish
Year renovated:
2007
Number of rooms:
611
Former name
grand riviera princess all suites & spa resort
Resort Reviews & Family Ratings
Guest Reviews on Their Family Resort Experience
Review score
Based on 3005 verified reviews
7.7 /10
Very good
69 %
Recommend
Breakfast
4.6/10
Cleanliness
8.5/10
Comfort
8.5/10
Facilities
8.0/10
Free WiFi
7.6/10
Location
8.2/10
Paid Wi-Fi
4.9/10
Staff
8.5/10
Value for money
8.0/10
Pros
Well-maintained territory
Friendly staff
Spacious room
Entertainment program
Cons
Pushy sales employees
Horrible food
Room maintenance
Guest reviews
based on 983 reviews
8.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Show more reviews
Questions of the users
About Grand Riviera Princess
What is the ideal time to plan a beach getaway to the Grand Riviera Princess?
12 February 2024
The hotel is enchanting all year round, but if you prefer the warmest weather, consider visiting in July or August. For a livelier atmosphere, January or February might be your best choice.
Is alcoholic beverage service included in the all-inclusive package?
20 March 2024
Yes, the all-inclusive package covers alcoholic drinks both in the room and throughout the property.
What dining options are available within the all-inclusive package?
05 April 2024
Guests can enjoy access to two main international buffet restaurants, seven a la carte dining venues featuring various cuisines, and nine bars, including swim-up options.
Are entertainment activities provided for guests during their stay?
18 April 2024
Yes, there is a dynamic daily and nightly entertainment schedule, offering various activities for guests of all ages.
What transportation options exist for getting from Cancun Airport to the hotel?
10 May 2024
Best Day is a recommended transportation company that provides reliable transfers from Cancun Airport to the hotel.
What does the all-inclusive service entail at the resort?
30 June 2024
The all-inclusive package includes meals and drinks available 24 hours a day, alongside a variety of daily activities and entertainment options.
Is there a fully stocked minibar in the guest rooms?
15 July 2024
Yes, rooms feature a minibar that is stocked daily for guest enjoyment.
What types of special amenities are provided for first-time visitors celebrating an occasion?
29 July 2024
Guests celebrating special occasions, such as wedding anniversaries, can note their preferences at booking and may contact concierge services to arrange extra surprises.
Are guests allowed to bring children to the Platinum area of the hotel?
10 August 2024
Yes, the Platinum section is family-friendly and children can enjoy the amenities offered there.
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